Tools

NPS Calculator

Calculate your Net Promoter Score (NPS) based on the number of promoters, passives, and detractors.

Parameters

Number of respondents who gave a score of 9 or 10.

Number of respondents who gave a score of 7 or 8.

Number of respondents who gave a score of 0 to 6.

Your NPS Score

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The Net Promoter Score is calculated by subtracting the percentage of Detractors from the percentage of Promoters.